Microsoft acknowledged the problem and said that it was working on a fix, planned to be released on 8 May. The Guardian can confirm that the bug affects some but not all Windows 10 machines updated to the April 2018 update, and appears to impact newer computers with Intel’s integrated graphics chips. “The ONLY way to gain back control is to make the computer sleep by pressing the power button on my laptop, then reawakening.” “Everything freezes, keys don’t work, Ctrl Alt Delete doesn’t work,” one exasperated user on Reddit called TheCuteCat said. The bug within the latest version of Windows 10, which rolled out to the general public on Monday, has caused hundreds of users to take to Reddit as well as Chrome and Microsoft’s support forums to complain of seemingly random incidents where machines lock up. The new Windows 10 April 2018 update is causing apps such as Google’s Chrome browser and even Microsoft’s own Cortana virtual assistant to freeze and lock up computers.
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